Cake withdrawel?

[PrStalker]

Hi,

I indroduced a friend of mine to the cake poker network and he played and he want to withdraw 1000+$. He deposited with his gf visa, but now when he wants to withdraw they are asking stuff.
At first they asked for a copy of his id, his gf id and his gf visa. I scanned it in, but they keep on telling that the pictures are blurry, they aren't, cause i can read them very good.
Now they are asking for a thing that he lives at that adress.

Is there anything he can do about it, cause we did everything they asked.

Is there some thing of internet police or something.

Kind regards

[postoakpoker]

I don't think involving the authorities will help at all. Cake makes you jump through hoops to verify your identity, but in the long run that's a good thing. Just provide them with everything that they ask for. Fwiw, everything they're requested thusfar is pretty standard (copy of CC, ID, and a utility bill to verify your address). When they ask for a vial of your friend's DNA then you can post here

[Padawan]

They requested alot of that kind of information from me... I just emailed them back saying

"look this is rediculous... we are going to try this one more time so here is everything you requested. I hope this satisfies your requeirments and please expedite the cashout process immediately... I really love your site and would hate to have to move to a different site."

They appoligized for the inconvenience and took care of the issue.... Now this was all done with my own credit card, so I dont know how it will work with you guys.

The other option is to try a move the money from Cake to another site using an e-wallet or finding a member you trust to move the money. You will be paying some sort of convenience fee to that member usually.

Good luck.

[postoakpoker]

Originally Posted by Padawan

The other option is to try a move the money from Cake to another site using an e-wallet or finding a member you trust to move the money. You will be paying some sort of convenience fee to that member usually.

If you can't find a member on this site, I can link you to another thread on a popular poker forum where money is traded...it's not hard to find though...

[PrStalker]

He can't move his money, cause they locked his account until he sends all the documentation they want

[postoakpoker]

seems like a simple solution then

[langske]

Now i get this mail... this is really crazy...

You have purchased to your poker account with a card not in your name and have failed to send any form of legible verification documents which we have found highly suspicious. Due to this we have conducted a full review on your account and have found that you were team playing with the player Bladzzzzz. It is clear now why you were so anxious to have your funds cashed out. Your account as well as the account Bladzzzzz have been permanently closed and the deposits to your account will be refunded to the card used for purchasing.

Regards,

Cake Poker Security

I've sended them all the documents they wanted and now they closed another account, i don't this guy/girl. I asked for proof that i did...
What a fucked up situation.

[dansiek]

ugh sounds like they are jumping to conclusions like UB/AP

[mxrider]

Something is not adding up to me in this. If they have found you to be colluding, they never would have given the funds to you at all. They would have kept them and refunded the "victims" with the funds from your account. I guess all is well however as you have received the money.

[dansiek]

I thought that if u were caught colluding they confiscated ur funds?